e-Identification e-Identification enables the citizens of Finland and the European Union to be recognized in a safe way by using various identification media such as bank-id and mobile certificates.

The identification service environment is meant for the use of governmental authorities, agencies and institutions, courts of law and other judicial bodies.

The right to use the service has been described in law (the law on common administrative e-service support services 571/2016).

Benefits for the user

Using the public administration e-services online is safe and easy, and the user can smoothly move from one service to the next without separate sign-ons.

All public administration e-services that use the e-Identification service can be accessed with single sign-on.

Other European Union citizens can use eIDAS identification to sign on to Finnish services.


Benefits for service providers

By using the e-Identification, service providers can not only realise their own e-services more efficiently and more safely, but they can also offer them to the citizens via single sign-on. Adding e-Identification to your own service is easy and cost efficient, and a service provider can choose appropriate levels of identification media for each service.

  • A good user experience and accessibility of services, also in mobile services
  • Audited data security solutions in accordance with standards
  • Easy implementation – a quick way to develop your own services
  • Easy use of contract protocols and service management
  • Savings in infrastructure and other costs e-Identification enables the improvement of e-services for others by using electronic signatures, pre-filled forms etc.

How does the service work?

The service provider connects its service according to the  e-Identification service instructions, and chooses the suitable identification media for the service.

When the end user tries to use a connected service, they are asked to verify their identity with the method of their choosing.

After a successful identification, the service can be used seamlessly, and other services using the e-Identification can be accessed without separate sign-ons.


Needs for change and costs

The service provider must integrate all the necessary data systems (for example a service portal, an e-service) with the e-Identification service). This is done by determining (or re-determining, if it already exists) the trust relationship according to the e-Identification description.

Connecting to the service is free; there are no costs involved with the contract administration.

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